Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what proportion of NHS 111 calls resulted in an ambulance dispatch in the East of England in each of the past three years.

The Government is committed to continuing to improve NHS 111 to ensure patients can access the right care first time, in a timely manner, thereby only visiting accident and emergency when necessary.

The data is not published in the requested format. However, in the East of England in 2022/23, 10.9% of 111 calls were referred to the ambulance service. In 2023/24, 11.9% of 111 calls were referred to the ambulance service. Finally, in 2024/25, 12.7% of 111 calls were referred to the ambulance service.