Airports: Immigration Controls

(asked on 4th February 2026) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, pursuant to the Answer of 20 January 2026 to Question 104868, what the service standard wait times at passport control are, and what assessment the Department has made of the economic impact of passenger delays at the border.


Answered by
Mike Tapp Portrait
Mike Tapp
Parliamentary Under-Secretary (Home Office)
This question was answered on 12th February 2026

Border Force publish data on the percentage of sampled measurements cleared within service standards, with the target of 95%.

The service standard is 25 minutes for passengers using eGates or queues where the majority of passengers are GBR/ EEA/ B5JSSK nationalities / 45 minutes for passengers using queues dedicated to other nationalities.

The latest published data was Quarter 3 2025 (Jul-Sept) which showed 97.9% of sampled measurements were cleared within service standards.

The Department for Business and Trade will be best placed to provide information on the economic impact of passenger delays at the border.

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