Question to the Department for Transport:

To ask the Secretary of State for Transport, whether his Department is taking steps to replace the Ticketing and Settlement Agreement.

The Ticketing and Settlement Agreement sets out industry rules and practices relating to fares, ticketing, retail and the carriage of passengers. We are committed to modernising working practices, simplifing and improving passengers’ experience of buying tickets, and to ensure passengers get the support they need from staff when using the railways. Part of this will involve working with industry to consider how these practices should be governed in future.