Question to the Department for Transport:

To ask the Secretary of State for Transport, what forms of corrective action the Office of Rail and Road will be able to require where it finds non-compliance with the rail retail Code of Practice, including whether it will be able to impose directions, behavioural remedies, or operational changes on Great British Railways.

The retail industry code of practice announced in the Government's response to the Railways Bill consultation will incorporate clear requirements for how Great British Railways (GBR) should interact with all market participants. The code of practice will be owned and managed by the Office of Rail and Road. GBR’s licence will require it to comply, with the Office of Rail and Road able to demand corrective action if it considers that GBR has not done so.