Ministry of Justice: Telephone Services

(asked on 14th November 2017) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, pursuant to the Answer of 10 November 2017 to Question 111090, what estimate he has made of the proportion of higher-rate customer service lines that were transferred to local rate numbers in 2014.


Answered by
Phillip Lee Portrait
Phillip Lee
This question was answered on 21st November 2017

The exercise undertaken in 2014 identified that there were 56 numbers across the organisation that had a higher rate prefix. For all but two of those numbers a local call rate number was established or it was concluded that the number was not in scope for this exercise.

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