Great Western Railway: Ticket Offices

(asked on 20th February 2026) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent discussions she has had with Great Western Railway on (a) opening hours of ticket office windows and (b) staffing levels at train stations.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 26th February 2026

Great Western Railway is responsible for staffing levels at train stations including in relation to ticket offices. Departmental officials hold regular discussions with Great Western Railway regarding its plans and performance at stations to ensure it is delivering for passengers and taxpayers.

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