Members: Correspondence

(asked on 31st January 2022) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what his Department's average response time was to an enquiry from a hon. Member to the MP (a) hotline and (b) account management team in (a) 2019, (b) 2020 and (c) 2021.


Answered by
James Cartlidge Portrait
James Cartlidge
Minister of State (Ministry of Defence)
This question was answered on 8th February 2022

The Government attaches great importance to the effective and timely handling of correspondence from MPs, either directly or on behalf of their constituents.

The Ministry of Justice does not have a MP hotline.

The Ministry of Justice does not have an account management team, and the Ministry of Justice does not hold information on the average response time to enquiries from MPs, as correspondence performance is monitored by the percentage of correspondence responded to within the target response time set by the Department.

Data on the timeliness of responses to correspondence from MPs and Peers for 2019 and 2020 is published on Gov.uk here: https://www.gov.uk/government/publications/data-on-responses-to-correspondence-from-mps-and-peers.

Data for 2021 will be published by the Cabinet Office in due course.

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