Patients: Surveys

(asked on 24th February 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether his Department has undertaken sampling of patient experiences since changes to the Patient Access Charter in October 2025.


Answered by
Zubir Ahmed Portrait
Zubir Ahmed
Parliamentary Under-Secretary (Department of Health and Social Care)
This question was answered on 2nd March 2026

The Office for National Statistics’ Health Insight Survey has been collecting monthly data on patient experience since July 2024. Recent findings show that overall patient satisfaction has begun to improve after a decade of decline. The survey also reports that ease of access has improved since October 2025, rising from 73.7% in that month to 76.8% in January 2026.

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