Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what key performance indicators are used to monitor private contractors providing PIP assessments.

Department for Work and Pensions (DWP) hold Personal Independence Payment assessment suppliers to a robust set of contractual performance measures to ensure that assessments are delivered to a high standard.

Under the Functional Assessment Services (FAS) contract, suppliers are required to meet or exceed a series of Target Performance Levels (TPLs), which collectively determine overall contractual performance. In addition to TPLs, suppliers are also expected to meet a number of contractual obligations.

The TPLs and obligations that all assessment suppliers must adhere to can be found in part 1 of the FAS Contract available on contract finder.GOV.UK.