Department for Work and Pensions: Telephone Services

(asked on 25th February 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the (a) average and (b) longest recorded wait time was on his Department's bereavement line in each year between 2021 and 2026.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 3rd March 2026

The Department for Work and Pensions has indicated that it will not be possible to answer this question within the usual time period. An answer is being prepared and will be provided as soon as it is available.

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