Aviation: Repayments

(asked on 18th November 2020) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, if the Government will make an assessment of the potential merits of directly refunding passengers in the event of flight disruption to help ensure that airlines do not collapse during the covid-19 pandemic.


Answered by
Robert Courts Portrait
Robert Courts
Solicitor General (Attorney General's Office)
This question was answered on 23rd November 2020

The Chancellor has already announced a host of measures to help businesses in this period with £330bn worth of Government backed and guaranteed loans to support businesses. The Government has no current plans to either create a scheme specifically to issue refunds on behalf of businesses, or assess the potential benefits of such a scheme. The Government has been clear that airlines and travel agents should not deny consumers their legal right to a refund if it is requested, and this should be done in a timely manner.

Reticulating Splines