Ambulance Services: Emergency Calls

(asked on 5th March 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to Answer of 2 March 2026 to Question 110309, how the proportion of calls redirected in the East of England compares with the national average.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 13th March 2026

NHS England publishes monthly data on the number of incidents raised and responded to by the ambulance service as part of the Ambulance Quality Indicators (AQI) publication. The publication can be found at the following link:

https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/

For the calendar year 2025, the number of incidents referred to other services nationally was 1,360,449, or 15% of all 9,312,404 incidents.

For the East of England Ambulance Service, the service referred 136,470 incidents to other services, or 14% of all incidents.

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