Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 9 March to Question 115912 on Department for Work and Pensions: Telephone Services, how many claimants have been put into housing arrears as a result of being migrated from ESA to Universal Credit.

The Department does not hold the requested data. When someone transitions from Housing Benefit their first payment of Universal Credit will be made 5 weeks later. To help bridge this gap, an additional payment of two week’s Housing Benefit is made, resulting in a customer receiving two weeks more Housing Benefit than if they had not moved. The Department is committed to supporting customers moving from Employment and Support Allowance to Universal Credit and aims to make this transition as smooth as possible. To help achieve this, Transitional Protection has been designed to prevent customers from experiencing a cliff-edge in their benefit entitlement and is applied to customers who would otherwise have a lower entitlement on Universal Credit than they previously received on their legacy benefits.