Hospitals: Standards

(asked on 11th March 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what recent assessment he has made of the (a) prevalence and (b) potential impact of the use of hospital corridors and other non-designated spaces for patient care in NHS hospitals.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 23rd March 2026

We recognise the challenges facing the health service and are serious about tackling them. The Government is committed to restoring urgent and emergency care waiting times to the standards set out in the National Health Service constitution by the end of this Parliament.

Corridor care refers to care delivered in non-designated clinical areas and is not an acceptable standard of care. We are committed to eliminating this practice in the National Health Service and ensure all patients receive high quality safe care, and we are taking serious, sustained action to achieve this. It is one of the most visible and distressing symptoms of a broken NHS, fixing it will require fixing several of the systems and processes that sit across the whole of the pathway, all of which we are working on.

NHS England has been working with trusts since 2024 to monitor corridor care, implementing new reporting arrangements and providing targeted support to the most challenged hospitals. In March, we published a clear definition of corridor care. As committed to in the Urgent and Emergency Care Plan, we will publish data on the prevalence of corridor care for the first time. This new definition will enable us to start publishing clear validated data on its prevalence to drive improvement and transparency.

Where corridor care cannot be avoided, we have published updated guidance to support trusts to deliver it safely, ensuring dignity and privacy is maintained to reduce impacts on patients and staff. This means that corridor care areas must uphold the same high standards of care for patients as those in planned clinical settings. Patients are seen based on how urgent their needs are, not where they are. All patients being considered for corridor care should be appropriately risk assessed by senior clinical teams during triage with their condition monitored by named nurses.

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