Child Maintenance Service: Standards

(asked on 17th March 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the adequacy of legal oversight and procedural safeguards in the enforcement processes used by the Child Maintenance Service; and if he will review (a) the process by which liability orders and summonses are issued, (b) the accuracy and treatment of historic arrears inherited from the Child Support Agency, and (c) the availability of data on outcomes for paying parents, including mortality rates.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 25th March 2026

The Child Maintenance Service (CMS) exists to ensure that children receive the financial support they are entitled to. When parents fail to financially support their children CMS have a range of enforcement powers that are provided for in the 1991 Child Support Act and the Collection and Enforcement regulations 1992. These include applying to the magistrates’ court for a Liability Order which gives formal recognition of debt a paying parent legally owes.

Decisions surrounding which enforcement method to proceed with are carefully considered by caseworkers based on the case circumstances and the welfare of any qualifying children involved. Parents have a right to challenge the decisions taken by the CMS through established dispute and appeal routes.

In 2018 an exercise to close all CSA cases with live liabilities was completed. As part of that, both parents were given the opportunity to challenge case information, including arrears balances, or decide whether the arrears should move to the CMS to be pursued.

The annual Separated Families statistics, in particular section 6, report the estimated financial impact of child maintenance on non-resident parent households, including both Child Maintenance Service (statutory) arrangements and private (non-statutory) arrangements. The quarterly Child Maintenance Service statistics, particularly sections 6 to 9, contain information on the compliance and enforcement of arrangements made via the service. The Department has no plans to publish mortality data or other additional data relating to Paying Parents.

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