Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the answer of 9 June 2026 to Question 5478 on Motability: South West, if he will take steps with Motability Foundation to introduce (a) exemptions to the reduced Motability mileage allowances and (b) smaller reductions to the Motability mileage allowance for disabled people living in rural areas.

On 8 July Motability announced an exceptions process for those who exceed the new mileage limit for journeys made for healthcare, education and employment. The customer will need to evidence this extra mileage. This exception process is in line with Finance Conduct Authority (FCA) expectations, and any customer can request an exception at any point of the lease lifecycle. More information and how to apply can be found on the Motability website.

The Motability Scheme is operated independently of Government. Decisions about eligibility, lease terms, mileage allowances and support arrangements are matters for Motability. The Government's role is to provide qualifying disability benefits that customers may choose to use to access the Scheme.