Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what the criteria are for assessing the performance of PwC in its delivery of the digital courts reform contract.

Performance against all work package deliverables is monitored daily at an operational level. All outcomes are signed off by the relevant SRO of the program and monthly surveys are done to check behavioural and knowledge transfer activities. There are also formal reviews, which are conducted at monthly contractual management meetings, to assess against all aspects of the contract.