Probation

(asked on 25th March 2026) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what recent assessment he has made of the potential impact of the Probation Service's current workload on processing casework; and what steps his Department is taking to support recruitment and retention, and staff morale.


Answered by
Jake Richards Portrait
Jake Richards
Assistant Whip
This question was answered on 13th April 2026

The Probation Service continues to face capacity and workload pressures. The Probation Service uses management information to support local and national oversight of workloads.

The Government recognises the pressures created by increased demand and is determined to bring probation capacity into balance with caseloads. We are doing so through sustained recruitment of probation officers, improving staff retention, and reducing workloads through the Our Future Probation Service (OFPS) Programme, with a target to have released 25% additional capacity by April 2027.

The Government is committed to investing significant funds to improve the Probation Service and has announced a new commitment to onboard at least 1,300 additional new trainee probation officers in 2026/27. This is on top of the 1,000 brought in in 2024/25 and the 1,300 committed to for 2025/26.

There is a comprehensive approach by HMPPS to tackle retention challenges across both the Probation and Prison Services. Central to this effort is the Retention Framework, which sets out how data, research and insight should be used to understand local and national drivers of attrition, guide targeted interventions, and embed retention as a core, ongoing workforce priority aligned to the People Strategy.

We recognise the ongoing workload pressures across our services, and that supporting staff wellbeing is critical. To address this, a comprehensive wellbeing support offer has been established across HMPPS, with Staff Support and Wellbeing Leads in place to drive wellbeing priorities consistently across both prison and probation areas.

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