Debt Collection: Standards

(asked on 10th April 2026) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what steps he is taking to improve standards in relation to bailiffs.


Answered by
Sarah Sackman Portrait
Sarah Sackman
Minister of State (Ministry of Justice)
This question was answered on 20th April 2026

The Government is committed to strengthening the regulation of the private enforcement (bailiff) sector and establishing an independent regulatory framework as soon as parliamentary time allows. Last year, we consulted on how to do so in a way that ensures that regulation is targeted, proportionate, as well as ensuring fair treatment for everyone, including people in vulnerable circumstances. This will build on the excellent work that the Enforcement Conduct Board (ECB) is already doing on a voluntary basis to improve standards in the sector. This includes the recent publication in March 2026 of Vulnerability and Ability to Pay Standards, strengthening expectations on the identification of vulnerability, affordability assessments and the use of sustainable repayment arrangements.

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