Ministry of Justice: Interserve

(asked on 30th January 2018) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, how many times letters of concern relating to the performance of Interserve's contracts with his Department have been received by his Department since September 2017.


Answered by
 Portrait
Rory Stewart
This question was answered on 16th April 2018


The Ministry of Justice does not directly receive letters of concern relating to the performance. Issues with performance would be reported to the helpdesk and then reported to the MoJ as part of the monthly reporting pack provided to Commercial staff. The MoJ has strict performance measures in place and we robustly monitor our providers’ performance. We will not hesitate to take the necessary action when suppliers fail to fulfil their contractual obligations.

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