Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will provide support for people in households whose boiler is condemned as a result of the smart meter roll-out.

The smart metering programme is presenting a unique opportunity for installers to identify pre-existing opportunities for safety improvement, unrelated to smart meters, in homes and small businesses across Great Britain.

Energy UK has issued a Good Practice Guidance Document on this topic to energy suppliers. A key principle is that whenever a safety issue is identified, either with the gas (or electricity) installation or with an unsafe appliance or other equipment, the meter installer’s first priority is seek to make the situation safe. The guidance also sets out the steps installers should take when either an emergency or non-emergency issue is identified with customer or landlord-owned appliances or equipment.