Question

To ask the Minister for Women and Equalities, what assessment her Department has made on accessibility of utilities bills for (a) people with disabilities and (b) elderly people.

The Equality Act 2010 protects service users from discrimination on a number of grounds, including disability and age. In the case of disability, it also requires providers of services to make reasonable adjustments for customers who require them. The government has recently published a memorandum to the Act, on post-legislative scrutiny. A link to the memorandum can be found here:

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/441838/Memo_to_Women_Equalities.pdf