Nuisance Calls

(asked on 1st February 2018) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, how many complaints relating to (a) automated and (b) live telesales calls have been received by the Information Commissioner's Office since 2016; how many fines were issued by that Office against offending companies in that same period; and how many of those fines were for the maximum possible amount.


Answered by
Margot James Portrait
Margot James
This question was answered on 6th February 2018

The Information Commissioner's Office is responsible for investigating concerns raised about and taking enforcement action against automated and live telesales calls. The Information Commissioner's Office publish these statistics in their annual report at https://ico.org.uk/about-the-ico/our-information/annual-operational-reports-201617/unlawful-marketing-reports-and-concerns/ and on their website at https://ico.org.uk/action-weve-taken/nuisance-calls-and-messages/.

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