Question to the Ministry of Justice:

To ask the Secretary of State for Justice, how many fines Capita has paid under any contract with the Ministry of Justice in each year since 2010; and why each of those fines was imposed.

Contracts do not include fines and penalties as these are not recognised in English Law. The term used is ‘Financial remedies’ and this is what the PQ has been interpreted to request.
Providers achieve the majority of their contractual targets. However, we will not hesitate to take action where standards fall short. Contracts set out a strict performance framework, consisting of prescriptive performance targets. Failure by the provider to meet performance targets results in performance points and, potentially, financial remedies being applied against the provider. The total value of financial remedies imposed for each financial year has been provided and is included in the below table. Figures are only provided for those year where the contract was in effect.