Question to the Ministry of Justice:

To ask the Secretary of State for Justice, pursuant to the Answer of 7 February 2018 to Question 125455, on Courts: ICT, what performance related measures are applied to the PwC contract for the delivery of digital courts reform.

The performance related measures are:

Operational - outcome of deliverables within each work package - this is monitored on an operational level daily and formally reviewed against the contract at the monthly contract management meetings

A performance incentive mechanism (Retention and Performance fee) – this is monitored via 4 balance scorecard measures (reviewed at the monthly contract management meetings)

including:

1) portfolio delivery (supporting delivery and achieving overarching objectives of reform),

2) benefits realisation (realising benefits of reform),

3) behaviours (approach to partnership) and

4) knowledge transfer/capability build (developing HMCTS Reform staff to reduce reliance on external support).