Package Holidays: Repayments

(asked on 23rd February 2022) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, *if he will take steps ensure that passengers can access refunds for their package holidays, in the event that the travel company they booked with no longer holds an ATOL licence.


Answered by
Robert Courts Portrait
Robert Courts
Solicitor General (Attorney General's Office)
This question was answered on 1st March 2022

ATOL provides insolvency protection for flight inclusive package holidays sold in the UK. Any travel providers that sell these holidays are required by law to hold an ATOL licence, unless they are exempt. Consumers that purchase an ATOL protected holiday are entitled to apply for a refund should their travel provider become insolvent. If they are on holiday at the time of failure, the CAA will assist the consumer with their repatriation to the UK if needed.

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