Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the oral contribution of the Minister for Disabled People on 13 December 2017, Official Report, column 188WH, whether the figure cited of 83 per cent of people being either satisfied or very satisfied with the work capability assessment included responses from people whose claims were disallowed.

The Claimant Service and Experience Survey includes claimants who have had contact with DWP in the last three months, so there would be scope for inclusion in the survey each quarter, even if the claim for ESA was subsequently disallowed. The latest overall satisfaction figure for ESA is 82% in 2016/17 (from 83% in 2015/16) as published on 22 February 2018 and available at GOV.UK: https://www.gov.uk/government/publications/dwp-claimant-service-and-experience-survey-2016-to-2017