Armed Forces: Housing
(asked on 21st April 2026) - View Source
Question to the Ministry of Defence:
To ask the Secretary of State for Defence, how many complaints relating to the speed of maintenance for urgent repairs were received by VIVO from 23/03/26 to 06/04/26.
This question was answered on 27th April 2026
This information is not held in the format requested for Amey and VIVO. Complaints from families are received and managed by Pinnacle’s National Service Centre. Amey and VIVO do not record or manage these complaints from families.
Between 23 March 2026 and 06 April 2026, Pinnacle received 16 complaints concerning the length of time taken to complete an urgent repair task.