Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential merits of making mandatory the provision of utility bills in accessible formats.

I would expect utility and other providers to be willing to supply bills in more accessible formats, such as in large print and braille upon request.

In the energy sector, the Regulator Ofgem requires suppliers to establish and maintain a Priority Services Register of their vulnerable customers and provide them with appropriate mechanisms and arrangements including communications in an accessible format.