Emergency Calls: Standards

(asked on 27th January 2023) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what data his Department holds on the average wait time for 999 calls for medical emergencies in (a) January 2022, (b) June 2022 and (c) December 2022.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 1st February 2023

The mean average waiting time for 999 calls in January, June and December 2022 is shown in the table below.

Month in 2022

Mean average 999 call answer time (seconds)

January

19

June

36

December

88

Source: NHS England

The number of 999 and 111 calls answered in December 2021 and December 2022 is shown in the table below.

Month

999 calls answered

111 calls answered

December 2021

925,118

2,131,223

December 2022

1,014,489

2,920,058

Source: NHS England

Reticulating Splines