Railways: Standards
(asked on 7th February 2024) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what assessment he has made of the potential impact of rail reform on levels of customer satisfaction by 2030.
This question was answered on 19th February 2024
Rail reform is tackling the challenges facing the railways to create a customer-focused, commercially led industry. This should significantly improve customer experience between now and 2030.