Debt Collection: Enforcement

(asked on 13th April 2018) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, if he will bring forward legislative proposals to establish an independent, transparent complaints procedure for people affected by enforcement agents.


Answered by
Lucy Frazer Portrait
Lucy Frazer
Secretary of State for Culture, Media and Sport
This question was answered on 23rd April 2018

The Ministry of Justice intends to launch a Call for Evidence on the implementation of the enforcement agent reforms which were introduced in 2014. The purpose of the Call for Evidence will be to seek views from all interested parties about how the reforms are working in practice.

Following the Call for Evidence, the Ministry will respond to the recommendations made in the report “Taking control, the need for fundamental bailiff reform”, including the recommendation that the complaints procedure should be improved.

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