Broadband: Prices

(asked on 2nd February 2023) - View Source

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, whether she has had recent discussions with the Competition and Markets Authority on mid-contract price increases on (a) mobile and (b) broadband contracts.


Answered by
Paul Scully Portrait
Paul Scully
This question was answered on 8th February 2023

This is clearly a very difficult time for families up and down the country who are struggling to pay their bills as a result of the global rise in the cost of living.

On 23 January, the Secretary of State for Digital, Culture, Media and Sport met with Chief Executives from major broadband and mobile providers at which she asked them to consider carefully the need, at this time, for above inflation price increases and highlighted the impact they may have on those already struggling to pay their bills.

In addition, Ofcom, the telecoms regulator, has rules in its General Conditions which ensure that any price increases which may occur during the length of the contract are clear, transparent and prominent at the point of sale.

Both the Competition and Markets Authority and Ofcom are independent. The government engages regularly with Ofcom on matters relating to affordability of communication services, and we continue to carefully monitor retail pricing in the sector.

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