Personal Independence Payment

(asked on 14th March 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people are awaiting a review of their Personal Independence Payment (PIP) award after registration; and what the average time taken to review a PIP award is in the most recent period for which data is available.


Answered by
Chloe Smith Portrait
Chloe Smith
This question was answered on 21st March 2022

On 31st January 2022 (most recent data available), there were around 220,000 Personal Independence Payment (PIP) Award Reviews registered that were awaiting a decision.

For PIP Award Review decisions made in January 2022 (most recent data available) the average (median) time from Award Review registration to DWP decision was around 16 weeks.

Customers awaiting an assessment to review their PIP will continue to be paid until the review is complete. We always aim to make an award decision as quickly as possible, considering the need to review all available evidence, including that from the claimant.

Notes:

Data Source: PIP Atomic Data Store (ADS)

  • This is unpublished data. It should be used with caution and it may be subject to future revision.
  • Figures refer to planned PIP Award Reviews, where a claimant has reached their scheduled review date and the Department has sent an AR1 form.
  • The average referred to here is the median. The median time is the middle value if you were to order all the times within the distribution from lowest value to highest value.
  • Processing times have been rounded to the nearest whole number of weeks.
  • The 'Award Review Registration to DWP decision (end to end)' processing time is measured as the average (median) time between the date of Award Review registration and the date of the DWP decision on the outcome of the review.
  • Median processing times are for Award Reviews where a decision was made in January 2022.
  • Processing Time measures do not include claims that were withdrawn by the claimant during the review or claims that were disallowed by DWP prior to assessment (e.g. for failure to return paperwork).
  • Award reviews that are subsequently cancelled by DWP are excluded from these figures.
  • Figures are for Great Britain only.
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