Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, what steps he is taking to ensure that letter boxes confirm with European Standard EN 13724.

The Department has no current assessment on how level letter boxes effect postal workers. The statutory guidance which supports the Building Regulations references industry technical guidance which in turn refers to a British and European standard (BS EN 134724: 2013). This standard recommends a range for letter box apertures to be within a height range of 700 millimetres up to 1700 millimetres.

The statutory guidance which support Building Regulations references the Door and Hardware Federation’s technical specification TS 008: 2012, which in turn refers to a British and European standard relating to letter boxes: BS EN 134724: 2013.