Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what research her Department has undertaken into the universal credit claimant experience.

83% of claimants are satisfied with their experience in Universal Credit. The latest published claimant satisfaction survey can be found at https://www.gov.uk/government/publications/dwp-claimant-service-and-experience-survey-2016-to-2017.