Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department takes to ensure it can correctly identify benefits claimants in need of additional support.

All benefit lines have processes in place to identify claimants in need of additional support. For example, all DWP staff are required to undertake mandatory mental health awareness training to ensure they recognise, and respond to, the needs of claimants with mental health conditions. As processes are different across benefits, however, the exact approaches to additional support can vary.