Older Workers: Digital Technology

(asked on 29th January 2021) - View Source

Question to the Department for Education:

To ask the Secretary of State for Education, what steps his Department is taking to improve the digital skills of older workers.


Answered by
Gillian Keegan Portrait
Gillian Keegan
Secretary of State for Education
This question was answered on 5th February 2021

The government recognises the importance of digital skills for employability and participation in society. This is why we introduced a legal entitlement in August 2020 for adults with no or low digital skills to study new Essential Digital Skills Qualifications (EDSQs) at entry level and level 1 for free. The digital entitlement mirrors the existing legal entitlements for English and maths and will provide adults with the digital skills needed for life and work. EDSQs are a new qualification type, based on new national standards for essential digital skills, designed to meet the diverse needs of adults with no or low digital skills. We also continue to support the provision of basic digital skills training for adults in community learning settings through the Adult Education Budget.

In April 2020, we introduced The Skills Toolkit, an online platform providing free courses to help individuals build the skills that are most sought after by employers. We have recently expanded the platform so that people can now choose from over 70 courses, covering digital, adult numeracy, employability and work readiness skills, which have been identified as the skills employers need the most. These courses will help people stay in work or take up new jobs and opportunities.

We have introduced the skills bootcamps, which are free, flexible courses of up to 16 weeks, giving adults the opportunity to build up sector specific skills and fast-track to an interview with a local employer. The skills bootcamps are open to all adults aged 19 or over, who are either in work or recently unemployed. In September 2020 these were launched in West Midlands, Greater Manchester, Lancashire and Liverpool City Region, initially focusing on digital skills such as software development, digital marketing, and data analytics. In December 2020, registrations opened for the skills bootcamps in Leeds City Region, Heart of South West (Devon and Somerset) and Derbyshire and Nottinghamshire, with delivery set to begin in early 2021.

From April 2021 we are investing a further £43 million through the National Skills Fund to extend skills bootcamps further in England. These bootcamps will cover not only digital skills but also technical skills training including engineering and construction.

Public libraries are also a vital component in tackling digital exclusion at all ages. There are around 2,900 public libraries in England, providing a trusted network of accessible locations offering free Wi-Fi, computers and other technology. The library staff, supported by volunteers, have been trained to enable them to provide library users with support in using digital skills. Libraries help tackle the combined barriers of skills, confidence and motivation by offering skills training, helping people to understand the benefits that using the internet and accessing online services can bring. Their vital role has been recognised during the current lockdown, with the new regulations enabling libraries to continue some services during this lockdown period including access to public PCs for essential purposes.

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