Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what support she is putting in place for people (a) awaiting a face-to-face assessment for employment and support allowance, (b) whose contributory employment and support allowance is due to expire and (c) who earn above the threshold eligible for universal credit.
The health and safety of our claimants and staff is our key priority. We suspended all face-to-face assessments for sickness and disability benefits in March 2020. This temporary suspension, brought in to protect people from unnecessary risk of coronavirus at the outset of the pandemic, remains in place, and is being kept under review in line with the latest public health guidance. Any re-introduction of face-to-face assessments would involve stringent Covid-19 related safety measures, supported by guidance for claimants and assessment providers to ensure compliance with the relevant public health guidance.
However, throughout the pandemic we have continued to assess people on paper evidence, using this route whenever possible. We also introduced telephone assessments, providing limited outcomes, in June 2020. We have continued building our capacity and capability since June enabling us to provide the full range of outcomes at volume from this February. This action will ensure that claimants receive their correct benefit entitlement as quickly as possible and reduce the time claimants who may be entitled to a higher award are waiting for their assessment.
Where an individual’s contributory ESA ends if they require further financial support they may be eligible for Universal Credit, depending on their personal circumstances.
For people who are ineligible for Universal Credit they may be eligible for other assistance such as Discretionary Housing Payments provided by their Local Authority, which helps the most vulnerable and supports renters with housing costs in the private and social rented sectors.
In addition, the Government has introduced a raft of temporary measures to support those hardest hit:
In addition, there is a Flexible Support Fund, which has been increased by £150 million, to support customers facing redundancy.