Question to the Home Office:

To ask the Secretary of State for the Home Department, what the average time is to receive a letter of reply from her Department to an hon. Member on immigration issues.

The Department works to a target of responding to 95% of MPs written correspondence within 20 working days. Performance has been impacted by a very significant increase in the volume of correspondence received, alongside the need for Ministers and officials to instigate a remote process for drafting and signing correspondence during the period of COVID-19 restrictions.

The latest published data on UKVI performance against the service standard which includes data up to and including the end of quarter 3-2020/21 is held at:

https://www.gov.uk/government/publications/customer-service-operations-data-november-2020