Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what recent assessment he has made of Amey plc’s ability to meet its contractual targets on (a) call out and (b) maintenance for service accommodation.

The Ministry of Defence (MOD) monitors Amey's ability to meet its contractual targets on a monthly basis through a range of Key Performance Indicators (KPIs), which include KPIs covering both response maintenance and scheduled statutory and mandatory maintenance.

For Service Family Accommodation:

• Response Maintenance. Amey have maintained a response performance at or just above the KPI level of 95% over the last 12 months. In February 2021 it was 95.8%.
• Scheduled statutory and mandatory maintenance. Amey have maintained an overall monthly average of 98.9% of pre-planned maintenance tasks being completed on time, against a target of 100%. In February 2021 was 98.91%.

For Single Living Accommodation (SLA) a maintenance regime is in place to deliver minimum standards of health and safety in all occupied SLA with compliance monitored locally.