Water Charges: Universal Credit

(asked on 8th July 2026) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what steps she has taken to help ensure consistency between water companies in the inclusion of Universal Credit housing costs when calculating household income.


Answered by
Emma Hardy Portrait
Emma Hardy
Minister of State (Department for Environment, Food and Rural Affairs)
This question was answered on 14th July 2026

Water companies are responsible for the design of their social tariffs and may take different approaches when assessing household income, including when considering Universal Credit and housing cost. Government is working with industry to keep support schemes under review to ensure that vulnerable customers are supported. In addition, we are reforming the statutory WaterSure scheme, including extending eligibility and increasing support for qualifying households.

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