Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether his Department is taking steps to ensure that people who are eligible for the Alternative fuel payment are not digitally-excluded from the application process.

Eligible applicants to the Alternative Fuel Payment Alternative Fund without online access can apply via the contact centre helpline which can reached on 0808 175 3943. When contacting the helpline, a representative will guide them through the application process. The helpline is open 8am to 6pm on Monday to Friday.