General Practitioners: Telephone Services
(asked on 25th April 2023) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how many additional phone lines have been made available to GP practices since September 2022.
This question was answered on 3rd May 2023
NHS England have supported general practices (GPs) to make it easier for patients to contact their GP for appointments and advice by offering a short-term telephony solution until 30 April 2023 to help free up existing GP telephone lines. From September 2022, 31,000 phone lines were made available to GPs as part of the short-term telephony solution.