Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what mapping programmes 999 call centres have access to in order to clarify the location of emergency reports.

Ambulance emergency operations centres use mapping technology within their computer aided despatch system. Information from ordnance survey, national databases such as the Royal Mail and local intelligence are held on a gazetteer. In addition, all English ambulance services use What3Words which is an application which has mapped every three metre square location to a unique combination of three words. These three words can be provided by the caller to help enable ambulance services to locate the incident.