Housing: Internet Service Providers

(asked on 12th June 2023) - View Source

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the prevalence of house builders refusing to allow broadband Internet Service Providers other than one they have chosen onto their estates.


Answered by
John Whittingdale Portrait
John Whittingdale
This question was answered on 19th June 2023

The Government has legislated to make sure that new homes will have gigabit connectivity as standard, amending the Building Regulations 2010 to place obligations on housing developers to work with network operators to install gigabit broadband, where this can be done within a commercial cost cap. This ensures that connectivity of new homes is prioritised by housing developers at the outset.

Under this legislation, housing developers are free to work with whichever Internet Service Provider (ISP) they choose, with the terms and conditions under which they enter into agreements being a commercial matter. Many Communications Providers (CPs)s offer wholesale access to their networks, but it is ultimately a choice for Internet Service Providers (ISPs) to decide which networks they use to serve customers.

Ofcom, as the independent regulator for telecoms, is responsible for regulating monopolies in the telecoms market. Where it determines a provider has significant market power (SMP), it can impose a number of remedies aimed at opening up levels of competition, including requiring them to allow competitors to offer services over their infrastructure at regulated prices. Currently, Ofcom has determined that BT Group and KCOM have SMP in the UK, but to date it has not done so with other providers.

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