Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what recent assessment he has made of the whether retail energy companies are implementing remedies determined by the Energy Ombudsman within the 28-day compliance period.

Under the Energy Ombudsman’s Terms of Reference agreed with Ofgem, if an energy company fails to implement remedies determined by the Ombudsman and accepted by the consumer and the company within 28 days, the Ombudsman can refer the company to Ofgem and notify the consumer of their rights to pursue the implementation of the remedy directly, by asking the court to enforce it