Railways: Tickets
(asked on 20th July 2023) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, how many rail journeys were undertaken by passengers who purchased their tickets from a ticket office in (a) 2021 and (b) 2022.
This question was answered on 7th September 2023
In 2022/23, around 1 in 10 transactions occurred at a ticket office; this is down from around 1 in 3 a decade earlier and equates to 13% of total revenue.