Tickets: Sales

(asked on 1st September 2023) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, whether she plans to introduce legislation for the uncapped secondary ticketing market.

Answered by
John Whittingdale Portrait
John Whittingdale
This question was answered on 8th September 2023

We are committed to supporting fair and transparent ticket pricing and tackling unacceptable behaviour in this market.

We have strengthened the law in relation to ticketing information requirements and have introduced a criminal offence of using automated software to buy more tickets online than is allowed. We also support the work of enforcement agencies in this area, such as the Competition and Markets Authority, National Trading Standards, and the advertising industry's own regulator, the Advertising Standards Authority.

Ultimately, ticket pricing strategies are a matter for event organisers and ticketing platforms, providing they comply with relevant legislation, particularly regarding transparency to customers on how tickets are priced, in order to help consumers make a fair and informed decision.

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