Financial Institutions: Complaints

(asked on 11th September 2023) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, if he will hold discussions with financial institutions on customer complaints and the way they operate the Your Business Profile system.


Answered by
Andrew Griffith Portrait
Andrew Griffith
Minister of State (Department for Science, Innovation and Technology)
This question was answered on 14th September 2023

Banks and building societies occupy a privileged position in society and I recognise the importance of access to banking services to enable businesses to manage their money on a day-to-day basis.

That is why Treasury ministers and officials regularly hold discussions with financial institutions, both individually and through the trade association UK Finance, on a range of issues including how those institutions can best serve their business customers.

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